Last Updated: 2023
Welcome to Little Things Toys (“we,” “our,” or “us”). These Terms and Conditions govern your access to and use of our website www.littlethingsme-us.com and your purchase of high-end collectibles from us. By accessing our site or placing an order, you agree to be bound by these terms. Please read them carefully.
Our store caters to the discerning adult collector who values precision, authenticity, and pristine condition. These terms reflect our commitment to a secure, transparent, and satisfying collecting experience.
1. Acceptance of Terms
By accessing, browsing, or making a purchase on our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Shipping & Returns Policy, and our Privacy Policy. If you do not agree with any part of these terms, you must not use our website or services.
2. User Obligations and Responsibilities
As a user of our website and a potential customer, you agree to:
- Provide accurate, current, and complete information during account registration and checkout.
- Maintain the confidentiality of your account credentials and be responsible for all activities under your account.
- Use the website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site.
- Not attempt to interfere with the website’s security, reverse engineer any part of the service, or use automated systems to extract data.
- Ensure you are of legal age in your jurisdiction to form a binding contract (typically 18 years or older) or have parental/guardian consent.
3. Products and Services Description
Little Things Toys specializes in premium, limited-availability collectibles for adult collectors.
3.1 Product Range
We offer meticulously curated items including, but not limited to:
- High-detail scale figures (e.g., 1/6 Scale, 1/8 Scale, Anime Figures, Action Figures)
- Exclusive collectibles (e.g., Funko Pops!, Amiibo, Gaming Collectibles)
- Related accessories (e.g., Protectors, Apparel, Costume & Cosplay items, Controllers)
3.2 Product Condition & Authenticity
Every item is sold as “new” unless explicitly stated otherwise. We guarantee the authenticity of all products. High-value collectibles are often produced in limited runs, and product images are for illustrative purposes. Minor variations in final production may occur.
4. Orders and Payment Terms
4.1 Order Process
Placing an item in your cart does not reserve it. An order is only confirmed once you complete checkout and we send an order confirmation email. We reserve the right to refuse or cancel any order before shipment, including for reasons of product availability, suspected fraud, or pricing errors.
4.2 Pricing
All prices are listed in US Dollars (USD). We strive for accuracy, but errors may occur. If a pricing error is discovered, we will notify you and either cancel the order or give you the option to confirm at the correct price.
4.3 Payment Methods
We accept payments via:
- Visa
- MasterCard
- JCB
- PayPal
4.4 Sales Region
We ship globally but are currently unable to accept orders from most parts of Asia and certain remote regions. The shipping address entered at checkout will confirm your eligibility.
5. Shipping and Delivery
Please refer to our detailed Shipping Policy for comprehensive information. Key terms include:
- Processing: Orders are processed within 1-2 business days after payment confirmation.
- Methods: Standard (DHL/FedEx, $12.95) or Free Shipping (EMS for orders over $50).
- Timelines: Delivery estimates are provided but are not guaranteed due to customs processing.
- Import Duties & Taxes: You are responsible for any customs duties, taxes, or fees levied by your country. These are not included in our prices or shipping costs.
6. Returns, Exchanges, and Refunds
Our Returns & Exchanges Policy is an integral part of these Terms. Key conditions include:
- Window: 15 days from the date of delivery.
- Condition: Items must be in original, unopened condition with all packaging, certificates, and accessories intact to be eligible for return.
- Final Sale Items: Opened collectibles, digital goods, personalized items, and clearance/sale items are non-returnable unless defective.
- Process: Returns require a pre-issued RMA number. Return shipping costs are the customer’s responsibility unless the return is due to our error.
- Refunds: Issued to the original payment method within 5-10 business days (cards) or 3-5 days (PayPal) after inspection. Original shipping fees are non-refundable.
7. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, product designs, and software, is the property of Little Things Toys or its licensors and is protected by international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content from this site without our express written permission. The “Little Things Toys” name and logo are our trademarks.
8. Limitation of Liability
To the fullest extent permitted by law, Little Things Toys shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your access to or use of, or inability to access or use, the website or any products purchased through it.
Our total liability for any claim arising from your order, regardless of the form of action, shall be limited to the purchase price of the product(s) in question or, at our election, the replacement of the product(s).
We do not guarantee that the website will be uninterrupted, secure, or error-free. We are not responsible for delays or failures in performance resulting from acts beyond our reasonable control (force majeure).
9. Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.
Any dispute relating in any way to your visit to the website or purchase from us shall be submitted to confidential arbitration in Alameda County, California, except that we may seek injunctive or other relief in any state or federal court for claims related to intellectual property infringement. Arbitration shall be conducted under the rules of the American Arbitration Association.
10. Changes to Terms
We reserve the right to update, change, or replace any part of these Terms and Conditions at our sole discretion. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.
Need Assistance?
Our dedicated collection specialists are here to help.
Email: [email protected]
Response Time: 1-2 business days
Operating Hours: 9:00 AM – 6:00 PM PST, Monday – Friday
Mailing Address:
Little Things Toys
2480 Green Avenue
Oakland, US 48363
